Adobe Encore CS6 Error: Cannot Run in Non-Royalty Serialized Mode - What It Means and How to Fix It
How to Fix Adobe Encore CS6 Cannot Run in Non-Royalty Serialized Mode Error
If you are a video editor or a DVD author, you might have used Adobe Encore CS6, a software that allows you to create DVDs, Blu-ray discs, and web DVDs with menus, chapters, subtitles, and interactive features. However, you might also have encountered an error message that says: Adobe Encore CS6 cannot run in non-royalty serialized mode. The application needs to be serialized with a royalty bearing serial number.
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This error message means that Encore cannot run without a valid serial number that grants you access to its full features. It usually occurs when you have installed Encore as part of a Creative Cloud subscription or a Premiere Pro CS6 installation. Some possible causes of this error are:
You have installed Encore as a trial version and the trial period has expired.
You have deleted or corrupted some files or keys related to Encore's installation.
You have licensing or activation issues with your Creative Cloud account or Premiere Pro CS6.
Fortunately, there are some solutions that can help you fix this error and use Encore without any problems. In this article, we will show you three solutions that you can try to resolve this error.
Solution 1: Run Premiere Pro CS6 Once Before Opening Encore
One of the easiest solutions that can fix this error is to run Premiere Pro CS6 once before opening Encore. This is because Premiere Pro CS6 can activate Encore with its serial number and allow it to run in royalty-bearing mode. Here are the steps to follow:
Open Premiere Pro CS6 from your applications folder or desktop shortcut.
Wait for Premiere Pro CS6 to load and display its main interface.
Close Premiere Pro CS6 by clicking on the red X button at the top right corner of the window.
Open Encore from your applications folder or desktop shortcut.
Check if the error message is gone and if you can use Encore normally.
If this solution works for you, you will only need to do it once. After that, you can open Encore directly without running Premiere Pro CS6 first.
Solution 2: Uninstall and Reinstall Encore with Adobe Cleaner Tool
Another solution that can fix this error is to uninstall and reinstall Encore with Adobe Cleaner Tool. This is because uninstalling and reinstalling Encore can remove any traces of previous installation that might have caused the error. Adobe Cleaner Tool is a utility that can help you clean your system from any leftover files or keys related to Adobe products. Here are the steps to follow:
Uninstall Encore from your system by going to Control Panel > Programs > Programs and Features (Windows) or Finder > Applications > Adobe Encore CS6 > Uninstall Adobe Encore CS6 (Mac).
Download Adobe Cleaner Tool from https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and save it to your desktop.
Run Adobe Cleaner Tool by double-clicking on its icon on your desktop.
Select Creative Cloud or Creative Suite 6 from the product list and click on Clean All.
Wait for Adobe Cleaner Tool to finish cleaning your system and restart your computer when prompted.
Reinstall Encore from your Creative Cloud app or Premiere Pro CS6 installer.
Check if the error message is gone and if you can use Encore normally.
Solution 3: Contact Adobe Support or Create a New Creative Cloud Account
The last solution that can fix this error is to contact Adobe support or create a new Creative Cloud account. This is because contacting Adobe support or creating a new Creative Cloud account can help you with any licensing or activation issues that might have caused the error. Here are some ways to contact Adobe support or create a new Creative Cloud account:
Contact Adobe support by phone at 800-833-6687 (US) or 800-642-3623 (US install problems) or 866-772-3623 (US activation problems). You can also find other contact options at https://www.adobe.com/support/contact.
Create a new Creative Cloud account by going to https://www.adobe.com/creativecloud/plans.html and choosing a plan that suits your needs. You will need to provide your email address, password, payment method, and personal information. After creating your account, you will be able to download and install Encore from your Creative Cloud app.
Conclusion
In this article, we have shown you how to fix Adobe Encore CS6 cannot run in non-royalty serialized mode error. This error means that Encore cannot run without a valid serial number that grants you access to its full features. It usually occurs when you have installed Encore as part of a Creative Cloud subscription or a Premiere Pro CS6 installation. Some possible causes of this error are trial version, corrupted installation, or licensing issues.
We have provided you with three solutions that can help you fix this error and use Encore without any problems. They are:
Run Premiere Pro CS6 once before opening Encore
Uninstall and reinstall Encore with Adobe Cleaner Tool
Contact Adobe support or create a new Creative Cloud account
We hope that these solutions have helped you resolve this error and enjoy using Encore for DVD authoring and video editing. If you have any questions or feedback, please feel free to share them in the comments section below.
FAQs
Question
Answer
What is non-royalty serialized mode?
Non-royalty serialized mode is a mode that allows you to use Encore without paying royalties for each disc you create. However, this mode requires a valid serial number that grants you access to its full features.
What is royalty bearing serial number?
Royalty bearing serial number is a serial number that allows you to use Encore in royalty-bearing mode. This means that you will need to pay royalties for each disc you create with Encore.
How do I find my serial number for Premiere Pro CS6?
You can find your serial number for Premiere Pro CS6 by going to Help > Continuing the article: About Adobe Premiere Pro CS6 and click on Deactivate. You can also find your serial number by signing in to your Adobe account at https://account.adobe.com/products and looking for Premiere Pro CS6 under Registered products.
How do I download and install Encore?
You can download and install Encore from your Creative Cloud app by going to Apps > All Apps > View Previous Versions and clicking on Install next to Premiere Pro CS6. You can also download and install Encore from your Premiere Pro CS6 installer by choosing Adobe Encore CS6 from the list of components.
What are the system requirements for Encore?
The system requirements for Encore are the same as for Premiere Pro CS6. You can find them at https://helpx.adobe.com/premiere-pro/system-requirements/earlier-versions.html#premiereprocs6systemrequirements.
What are the benefits of using Encore?
Encore is a powerful and versatile software that allows you to create professional-quality DVDs, Blu-ray discs, and web DVDs with menus, chapters, subtitles, and interactive features. You can also use Encore to edit video, audio, and images, add transitions and effects, create slideshows, and export your projects to various formats.
What are some alternatives to Encore?
Some alternatives to Encore are DVD Architect Pro, DVDStyler, Nero Video, Roxio Creator NXT Pro, and Wondershare DVD Creator.